Client Survey

As a valued client of A VIP GRAND EVENT, we are always looking for ways to improve our services. We would appreciate it if you filled out our survey and submitted it to us. We do not require you to put your name and phone number but if you do you will receive a 5% discount (in addition to any other discounts we may offer) on your next event.

 How often do you use a caterer for events at your company?    Once a week or more Two or three times a month Once a month Less than one time a month First time

How often do you use a caterer for your personal needs?    Once a week or more Two to three times a month Once a month Less than one time a month Once a year

Occupation   

Were you satisfied with the set-up of your event?   yes      no

Where your guests involved in a meeting prior to your event and how long?   yes      no
3 hours or more    2  hours or more    1 hour or more   30 minutes or less

Did your guests go into a meeting following your event and for how long?   yes      no
3 hours or more    2  hours or more    1 hour or more   30 minutes or less

What is the main reason for using our services today?  Recommendation Selected us out of the phone book Ad/Coupon Convenience Quality of Food Special Promotion

What other caterers do you use most often? Please list all other caterers.

How did you rate our food?   Excellent Good Average Fair Poor

How did you rate our service?  Excellent Good Average Fair Poor

How did you rate our friendliness?  Excellent Good Average Fair Poor

How did you rate our prices?   Excellent Good Average Fair Poor

How did you rate our company overall?  Excellent Good Average Fair Poor

Now, please rate us, but compare us to your most recent caterer before A  VIP Grand Event.   Much Better Better Similar Worse Poor Much Worse